Terms & Conditions

Effective Date: June 3, 2025

Welcome to Eelhum Studio (“we”, “our”, “us”). These Terms of Use (“Terms”) govern your access to and use of our website, https://eelhum.com (the “Site”), including any purchases or transactions made through the Site. By accessing or using our Site, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Site.

1. Use of the Site

You agree to use the Site for lawful purposes only and in accordance with these Terms. You may not use the Site:

In any way that violates applicable laws or regulations
To engage in fraudulent, misleading, or harmful activities
To interfere with or disrupt the Site or its servers

We reserve the right to suspend or terminate your access if we suspect a violation of these Terms.

2. Account Registration (if applicable)

You may be required to create an account to make purchases or access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

We reserve the right to refuse registration, terminate accounts, or cancel orders at our sole discretion.

3. Product Listings & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee the accuracy or completeness of any information on the Site.

Prices are subject to change without prior notice
We reserve the right to correct any errors or omissions
In the event of an incorrect price, we may cancel the order and notify you

4. Orders & Payments

When you place an order, you agree to provide current, complete, and accurate purchase information.

All payments must be made via the accepted payment methods at checkout
We reserve the right to reject or cancel orders for any reason, including availability, errors in product or pricing information, or suspected fraud

5. Shipping & Delivery

We will make reasonable efforts to fulfill orders promptly. Shipping times may vary depending on location and availability.

Risk of loss passes to you upon delivery to the carrier
We are not responsible for delays caused by carriers or external events beyond our control

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details on our return process.

Generally:

Refunds are issued only for eligible products as specified in the policy
You are responsible for return shipping unless the item is defective or incorrect

7. Intellectual Property

All content on the Site, including logos, designs, text, graphics, and product images, is the property of Eelhum Studio or its licensors and is protected by copyright, trademark, and other laws.

You may not use, reproduce, or distribute our content without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Eelhum Studio will not be liable for any:

Indirect, incidental, or consequential damages
Loss of data, profits, or revenue
Errors or inaccuracies in product listings or site content
Delays or disruptions in website functionality

Use of the Site is at your own risk and provided “as is” and “as available”.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, available here:
Privacy Policy

10. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for convenience only. We do not endorse or assume responsibility for third-party content or privacy practices.

11. Modifications

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes means you accept the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to conflict of law principles.

13. Contact Us

If you have any questions about these Terms, please contact:

Eelhum Studio